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Refund & Cancellation Policy
Clear terms for cancelling an enrolment, transferring to another batch and requesting a refund.
Last updated: October 2, 2026
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01 At a glance
|
When you cancel |
Refund |
|---|---|
|
More than 7 days before batch start |
[Full refund, minus payment fees] |
|
Within 7 days of batch start |
[X% refund or free batch transfer] |
|
After the first [2] sessions |
Batch transfer only |
|
After [50%] of the course |
No refund |
02 How to request a refund
- Email support@programmaticads.com from your registered email address.
- Include your name, batch and payment reference.
- We confirm receipt within 2 working days.
03 Processing time
Approved refunds are issued to the original payment method within [7–10] working days. Bank processing times may vary.
04 Batch transfers
If you cannot attend your batch, you can request a one-time free transfer to a later batch, subject to availability.
05 Cancellations by us
If we cancel or reschedule a batch, you can choose a full refund or a transfer to the next available batch.
06 Exceptions
Refunds are not available where course access has been shared or materials have been redistributed in breach of the Terms & Conditions.
Questions about this policy?
Email legal@programmaticads.com or use the contact form.